There are numerous factors which can impact you online experience. In this section we will touch on some of the more commonly found issues.
As mentioned, the SBG Global website is optimized to run on a screen resolution of 1024×768. To check and or change your screen resolution please see the following steps outlined in the link below.
Choose Screen Resolution
Security and Privacy Settings
We recommend that your browser security setting be “medium” or lower as high settings can impede the back and forth flow of information with the wagering servers. For details on establishing your browser security settings, use the link below.
Working with Internet Explorer 6 Security Settings
How to Manage Cookies
Personal Firewall Settings
There are many different firewall products available and each work essentially the same to manage the the flow of information in and out of your computer. Below are links to the standard Microsoft Firewall. It is important to remember that for your computer to talk with the SBG Global servers when using a firewall, you must make sure your individual settings will allow this to happen.
Understanding Windows Firewall
Security software: Downloads and trials
Internet firewalls: Frequently asked questions
There are numerous “pop-up blockers” and each has configurable settings. SBG Global makes every effort to keep the use of pop-up windows to a minimum and will only use these windows to display site related information. We recommend for the maximum experience that you adjust your settings appropriately to allow these. For details on the Microsoft Pop-up Blocker and its configuration, see the link below.
Block Pop-up Windows with Internet Explorer
Spyware and Adware
Unfortunately many users unknowing download spyware and adware when visiting websites. Please note that SBG Global DOES NOT employ the use of either. We recommend that all users regularly check their computers for the presence of such program. There are numerous products on the market to defend against malicious software, we recommend the following.
SbyBot – Search and Destroy
SBG Global Technical Support
SBG Global Technical Support is available by Phone (1-888-Bet-Easy) or Email 24 hours a day. Please do not hesitate to contact our Customer Service technical support agents for any diagnosing technical issues. Many basic issues are addressed in this frequently asked questions section and we recommend that you start by reviewing those first.